Using this service, you can pay your water bill for city of Saint Paul online. You will need your customer and account numbers to access your account.
FAQs
When is my payment due?
The due date is 15 days after the billing date.
Why am I being charged a $2.43 fee?
This is the Safe Drinking Water Act fee. Saint Paul Regional Water Services is directed by the State of Minnesota Department of Health to test all drinking water in the state, mandated as part of the Phase V of the EPA Safe Drinking Water Act. The act mandates a charge of 81 cents per month ($2.43 per quarter).
Why is my bill so high?
Water bills are based on how much water is used. Watering the lawn or garden will increase usage, as will the addition of occupants in the home. A leak will also increase your water bill.
If you look at your line items, you will see that communities that we serve add their own charges specific to that city. Nearly all communities add sanitary sewer charges. Some add storm sewer charges, recycling fees, hydrant charges, or street lighting fees. These are determined by each city we serve. These costs are not related to water use, but other services your city provides.
Community Q&A
You can ask any questions related to this service here. We will try to answer them soon!